Velez by Vesna

Terms & Conditions


The Website is owned and offered by VelezSkinTech LLC to you, the user, conditioned upon your acceptance without modification of the terms and conditions set forth herein (“Terms of Use”).
Access and use of the Website is subject to these Terms of Use and all applicable laws, statutes, and regulations. VelezSkinTech LLC may revise these Terms of Use from time to time without further notice by updating this posting. Continued access to the Website by you will constitute your acceptance of these Terms of Use and any applicable revisions.

The Website has been approved to provide general information about Velez by Vesna a brand owned by VelezSkinTech LLC, and its business and to offer the opportunity to purchase Velez by Vesna products.
The information provided at the Website is not intended to provide medical advice. You should not construe Velez by Vesna’s publication of any content on the Website as any warranty or guarantee of any strategy, recommendation, treatment, action or application of any product. Users of the Website should be aware that no regulatory agency has deemed the products described herein to be effective or intended to diagnose, treat, cure or prevent any disease.


The Site, including all of the Content and organization, graphics, design, compilation, magnetic translation, digital conversion, software, services, and other matters related to same, is the sole and exclusive property of Velez by Vesna and protected by applicable copyright, trademark, other proprietary rights, and other laws of the United States and foreign countries.  Unless expressly stated otherwise, we retain other proprietary rights in all Content and products available through the Site.  Except as stated herein, none of the Content may be copied, modified, reproduced, distributed, republished, downloaded, performed, displayed, posted, transmitted, sold, and or made into derivative works in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise without our prior written consent and permission of the respective copyright owner.  You may not, without our express written permission or that of the respective copyright owner

  • (i) copy, upload, publish, post, submit, or transmit any materials on any computer network or broadcast or publications media;
  • (ii) modify the materials; or
  • (iii) remove or alter any copyright or other proprietary notices contained in the materials.

You also may not

  • (i) sell, resell, or make commercial use of the Site, its Content, services, or products obtained through the Site;
  • (ii) collect or use any product listings or descriptions;
  • (iii) make derivative uses of the Site or its Content; or
  • (iv) use any data mining, robots, or similar data gathering and extracting methods. 

You are not conveyed any right or license by implication, estoppel, or otherwise in or under any of our patent, trademark, copyright, or other proprietary rights of any third party.

In addition, all page headers, custom graphics, button icons, and scripts are our service marks, trademarks, and/or trade dress, and may not be copied, imitated, or used, in whole or in part, without our prior written permission. 


If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Velez by Vesna is not responsible for third party access to your account that results from theft or misappropriation of your account. Velez by Vesna and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Velez by Vesna does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use Site only with permission of a parent or guardian.


If you use the Site or other means to purchase a product or service, payment must be received by Velez by Vesna prior to our acceptance of an order, unless otherwise agreed to by us in advance.  All of our products are subject to sales tax, which will be applied to your order total.  We may need to verify information you provide before we accept an order and may cancel or limit an order any time after it has been placed.  If payment has already been made and your order is cancelled or limited, we will refund you any payment made for the product that will not be shipped due to cancellation or limitation of an order in the same tender as the original purchase.  We expressly condition acceptance of your order on your agreement to these Terms.

We will add applicable shipping and handling fees to your charges, as stated in your order.  We reserve the right to reject orders where the stated delivery address is outside the United States. 


Velez by Vesna ships within the United States and Puerto Rico. We regret that we are unable to ship to international addresses at the moment and apologize for any inconvenience.
We ship most orders via the United States Postal Service. Your shipping costs are automatically calculated at checkout. Orders are only shipped during business days, from Monday to Friday, excluding holidays. All orders placed before 12:00 P.M CST, will be processed the same business day. All orders placed after this time, will be processed the following day.

All items must be returned new, unused and in their original packaging up to 30 days upon delivery. We accept returns only for merchandise that was purchased directly from Please note that the original shipping charges incurred at the time of purchase are non-refundable.
For damaged items, if damage occurred to the item(s) in your shipment, please notify Customer Service within five (5) business days of receipt by or calling (888) 466-0026 Monday - Friday 9:00 AM to 6 PM CST.


We are required by law to collect state sales tax on orders being shipped to the following states: Arizona, California, Colorado, Connecticut, Florida, Illinois, Nevada, New Jersey, New York, Ohio and Texas. For additional questions regarding sales tax, please e-mail us at emailing We will reply within the next 1-2 business days.


You may be able to cancel a Velez by Vesna order before we start preparing it.
Please contact if you wish to cancel your order.


If you have any questions about these Terms,
please contact VelezSkinTech LLC by calling (888) 466-0026 or via email